TY - JOUR
T1 - Fuzzy Driven Decision Support System for Enhanced Performance Appraisal
AU - Ojokoh Bolanle Adefowoke , Oluwasefunmi Tale Arogundade , Mojisola Grace Asogbon , Babatope Sunday Adeniyi and Oluwarotimi Williams Samuel
JO - Journal of Information and Computing Science
VL - 2
SP - 131
EP - 140
PY - 2024
DA - 2024/01
SN - 13
DO - http://doi.org/
UR - https://global-sci.org/intro/article_detail/jics/22455.html
KW -  Employee performance appraisal, Human resource manager, Fuzzy logic, Decision support system, 
Henri Fayol’s principles of management 

AB -  Employees’  performance  appraisal  is  often  considered  as  a  core  management  task  in  most  standard 
organizations  because  it  could  potentially  inspire  an  employee  towards  the  pursuit  of  organizational  goals  and 
objectives. Meanwhile, issues such as delay in appraisal processes, inevitable human error, and emotional status of 
the  appraiser,  are  common  with  the  traditional  appraisal  methods.  Hence,  this  research  proposes  a  fuzzy  decision 
support system based on Henri Fayol’s 14 principles of management for the appraisal of employees’ performance. A 
questionnaire consisting of 44 structured questions was designed based on these principles and administered to the 
employees  of  Babcock  University,  Ilisan-Remo,  Ogun  State,  Nigeria.  Fuzzy  inference  system  that  incorporates 
Mamdani computational technique was built based on the feedback extracted from the questionnaires, and used for 
appraising  the  employee  performance.  Experimental  results  show  that  the  proposed  system  could  predict  the 
appraisal status of an employee with 75% accuracy in comparison to the conventional appraisal method.